Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Trio Books, we believe online pokies should be enjoyed as entertainment only. Gambling should never be seen as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and the outcome of every game is determined by chance.
We're committed to promoting responsible gaming practices and supporting our players in New Zealand. Please gamble within your means and only with money you can afford to lose.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. It is illegal for anyone under 18 to participate in online pokies or casino games.
By accessing our site, you confirm that you are at least 18 years old and meet all legal requirements to gamble in New Zealand.
Warning Signs of Problem Gambling
Recognising problem gambling early is important. If you experience any of the following warning signs, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Neglecting work, school, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Lying about the extent of your gambling
- Gambling to escape problems or negative feelings
- Failed attempts to reduce or stop gambling
- Jeopardising education, career, or relationships because of gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Safer Gambling Features
Most reputable online gaming sites offer tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Wagering Limits: Control the maximum bet size on individual games
- Session Time Limits: Set automatic reminders or cut-offs for how long you play
- Reality Checks: Receive regular pop-up notifications showing time spent and money wagered
- Self-Exclusion: Temporarily or permanently block yourself from accessing gambling sites
- Account Cool-Off: Take a break from gambling for a set period (24 hours to 6 weeks)
We encourage you to use these tools. Remember: setting limits is a sign of responsible gaming, not weakness.
Support Organisations & Helplines
If you're struggling with gambling, confidential support is available 24/7. Please reach out to one of these organisations:
New Zealand
- Gambling Helpline (NZ): 0800 654 655 (Free, confidential, 24/7)
www.gamblinghelpline.org.nz - Problem Gambling Foundation (NZ): 1800 664 262 (Free call)
www.pgf.nz
International Support (for NZ residents with international access)
- GamCare (UK): www.gamcare.org.uk – Counselling and support for problem gamblers
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
All of these organisations offer confidential support, counselling, and resources at no cost.
Take Action Today
If gambling is causing you stress, financial hardship, or affecting your relationships and mental health, please seek help now. There is no shame in reaching out—thousands of New Zealanders receive support every year.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.gamblinghelpline.org.nz to speak with a trained counsellor.
Your wellbeing is more important than any game. We're here to support responsible gaming, and we encourage you to use all available tools and resources.